If you are able to make your mortgage payment please do so as failure to make your payments on time could impact your credit rating.

Anyone who is currently experiencing a financial hardship due to the impact of COVID-19 is able to apply for assistance. The assistance being offered with respect to the COVID-19 pandemic is potentially available for those who have lost work, are ill or can’t work due to caring for a sick family member.

This determination is made by your loan servicer. There are many options for assistance and this varies depending on your personal situation.

You will be able to locate the name and contact information of your mortgage servicer by reviewing your welcome package or recent monthly billing statement sent by your servicer.