How to stand out at work

Charm your co-workers

Dale Carnegie, the author and public speaker whose widely heralded How to Win Friends and Influence People remains a popular business book nearly eight decades after its publication, offered six principles on how to make people like you.

"These principles underlie important attributes that can help individuals succeed in the workplace," says Peter Handal, CEO of Dale Carnegie Training, the eponymous international training and solutions company in New York City.

These principles remain relevant today:

  • Become genuinely interested in other people.

  • Smile.
  • Remember that a person’s name is to that person the sweetest and most important sound in any language.
  • Be a good listener. Encourage others to talk about themselves.
  • Talk in terms of the other person’s interests.
  • Make the other person feel important — and do it sincerely.

If you can’t charm them, help them.

"Many great leaders also are innovators, unafraid to take risks," says Ryan Sutton, senior regional vice president at Robert Half International staffing company. "Look for ways outside of your traditional responsibilities, or even beyond the scope of a particular project, to help your organization."