Zillow wants Trulia?!...Savers are healthier...Here's where to complain...Best, and worst, 401(k) plans...And more

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Welcome to MUTUAL INTEREST, the first place to check for all of the news and information your need to manage your money and build financial security. It also helps you understand what's going on in the economy, and how that affects you. This page is constantly updated, so bookmark it and come back often for the latest posts.

Zillow looking to gobble up Trulia

Uh-oh. Wall Street's buzzing over reports that Zillow, the nation's largest real estate website, is in negotiations to buy Trulia, the second biggest such site and its major competitor. Deals that merge the top providers of any service rarely help consumers. Indeed, the impact on consumers is rarely even considered. (See Comcast wants to buy Time Warner Cable.) So the major beneficiary of having a totally dominant provider of home prices will primarily fall to that totally dominant provider.

SECOND THOUGHTS: How dominant would Zillow be if it added Trulia? According to ComScore, the two sites accounted for 89% of all traffic to the 15-most-visited real estate sites on the Web. (And yet neither site is profitable. The tech bubble lives.)

Pathetically few mutual fund managers routinely trounce the market

When the stock market rose 30% last year, many mutual fund managers were crowing. But can they provide a top return year after year? A new study by S&P Dow Jones Indices analyzed the performance of 2,862 broad, actively managed stock funds and asked how many were able to remain in the top quarter of all funds for five successive years. The answer: 2. Several other measures of fund performance led to the same conclusion -- very few funds consistently outperform the market.

SECOND THOUGHTS: So there you have it, yet another reason to invest your retirement savings in passively managed index funds that are designed to match, not beat, the performance of the overall stock market. (Or, even better put your money into target date funds that invest in index funds.) Index funds charge much lower fees than managed funds, too.

Saving is just one benefit to long-term thinking

Do you contribute to the 401(k) retirement plan where you work? Then you're more likely to take care of your health as well. That provocative correlation comes from a couple of researchers at Washington University in St. Louis. Their two-year study following employees at industrial laundries in eight states also provides evidence that the failure to save and chronic health problems are at least partially driven by the same common bias. It's what psychologists call "time discounting" — the often irrational preference of smaller immediate rewards over larger future rewards.

SECOND THOUGHTS: Becoming a saver, and taking the first step toward financial security, isn't as hard as you might think. Our 7 rules for a successful 401(k) retirement account can walk you through the process and help you make all the right decisions.

Consumer watchdogs want to hear about prepaid debit, gift cards

The Consumer Financial Protection Bureau has just begun accepting, and investigating, consumer complaints about all types of prepaid or reloadable cards. The bureau requests that companies respond to complaints within 15 days and describe the steps they have taken, or plan to take, to resolve the problem. So if you're having trouble with anything from undisclosed fees to long delays in dealing with fraudulent charges, you can:

  • Go to the complaint page on the CFPB's website and click on "Credit card or prepaid card."
  • Call the toll-free phone number at 1-855-411-CFPB (2372) or TTY/TDD phone number at 1-855-729-CFPB (2372).
  • Fax the CFPB at 1-855-237-2392.
  • Mail a letter to: Consumer Financial Protection Bureau, P.O. Box 4503, Iowa City, Iowa 52244.

SECOND THOUGHTS: Since the CFPB opened in July 2011, it has been tackling consumers' problems with mortgages, bank accounts, private student loans, auto and other consumer loans, credit reporting, debt collection, payday loans and money transfers. So if you've got an issue with any of these financial services, you can contact the bureau in the same way.

Does your employer have one of the best, or worst, 401(k) plans?

ConocoPhillips and Abbott Laboratories provide their employees with the most lucrative retirement benefits, according to a first-of-its-kind ranking of 401(k) plans by Bloomberg News. ConocoPhillips, a Houston oil and natural gas producer, contributes 9% of annual salaries for employees who save as little as 1% of their pay. Among the least generous of the 250 big companies Bloomberg ranked are Facebook, Amazon and Whole Foods Market. The grocer offers a maximum contribution of $152 annually.

SECOND THOUGHTS: It's very hard to compare the benefits companies provide their employees, and Bloomberg reporters spent six months tracking down and studying company filings to come up with these rankings. Here's where you can find the complete list of companies to see how your benefits stack up.

Debt repayment scams have a new target: Student loans

We probably should have seen this coming. Disreputable companies that charge big up-front fees with big promises to help borrowers reduce their debt and monthly payments have a new target — student loans. Illinois Attorney General Lisa Madigan sued two debt-settlement companies this month, alleging that Broadsword Student Advantage and First American Tax Defense, tricked customers into paying as much as $1,200 for services they did not, and could not, possibly provide. One of the defendants went so far as to tell customers they'd be enrolled in a nonexistent “Obama forgiveness program.” All these debt settlement companies did —  if they did anything at all —  was enroll customers in government repayment plans they could sign up for themselves. For free.

SECOND THOUGHTS: Too many troubled borrowers are not taking advantage of repayment plans that would tie monthly payments to their income and forgive part of the debt after they make 120 on-time payments. Here's how those student loan repayment plans work.

All the books you can read for $9.99 a month

Amazon launched its highly anticipated e-book subscription service today. Kindle Unlimited allows users to read as much as they want from a catalog of over 600,000 books for a flat fee of $9.99 a month. The Hunger Games, the Lord of the Rings trilogy, Diary of a Wimpy Kid and the new Michael Lewis book Flash Boys: A Wall Street Revolt are among the popular titles available through the service. Some audiobooks are also included.

SECOND THOUGHTS: Interest.com Assistant Managing Editor Mike Cetera, who uses the Kindle app for iPad, says he’s excited about this service. “Look, I spend $10 or more to purchase an e-book book now, so this $9.99 monthly subscription seems like a good deal — if Amazon offers books I want to read.” That’s a big if. The New York Times reported today that “few of the biggest publishers will be making their titles available through the service.” HarperCollins, Simon & Schuster and Penguin Random House are among the publishers that are not allowing their books into the Kindle Unlimited catalog —  at least not yet.

Microsoft laying off 18,000 employees, or 14% of workforce

Why is a tech company that earns $5 billion a quarter and has $88 billion in cash doing that? Because smartphones and tablets are killing the sales of personal computers that run Microsoft's most profitable products (Windows and Office). Microsoft has developed a mobile operating system called Windows Phone, but almost no one uses it. As a result, Microsoft's stock price hasn't kept up with Apple's and Google's. In an effort to turn that around and get its software into more phones, Microsoft bought Nokia, the Finnish handset maker. Now Microsoft is eliminating 12,500 jobs at Nokia, or about half of its employees.

Divorce after 50 roils retirement plans

The divorce rate among Americans 50 and older has doubled since 1990, according to a study by the National Center for Family and Marriage Research at Bowling Green State University in Ohio. Roughly 1 in 4 divorces now involve older couples. Besides causing depression and dashing dreams, the New York Times recently looked at how those splits can sabotage retirement plans as assets are cut in half and expenses as a divorced single rise.

Fed not accelerating plans to raise interest rates

Federal Reserve Chair Janet Yellen told a Senate committee that the central bank is committed to holding interest rates down for a "considerable period" despite the unexpectedly fast decline in unemployment. She said "significant slack" remains in labor markets, citing slow wage growth and the large number of discouraged workers who aren't even looking for jobs. That means we'll continue to see record-low returns on CDs and money market and savings accounts at least through next winter.

Fed plans to end bond purchases this fall

If the economy stays on track, the Federal Reserve will end its monumental bond-buying campaign in October. At least that's what the minutes of the Fed's last rate-setting meeting suggest. It began buying $85 billion worth of debt a month in September 2012, a fairly even split between Treasury bills and bonds backed by thousands of home loans. By flooding the mortgage market with money, it pushed mortgage rates to record lows in an attempt to boost real estate sales and property values. In a process the Fed refers to as tapering, it began reducing those purchases this year.

SECOND THOUGHTS: The first reduction was to $75 billion in January, then $65 billion in February and March, $55 billion in April, $45 billion in May and $35 billion in June and July. It is now expected to buy $25 billion in August and September and a final $15 billion in October. Whew. The bond-buying binge has left the Fed holding more than $4 trillion worth of debt. The minutes did not indicate whether the Fed plans to sell any of its bonds. (It can just allow its holdings to diminish as the debt is paid off and retired.) Nor did it reveal when the Fed might take the critical step of raising short-term interest rates for the first time since 2006 by pushing up the federal funds rate — the rate banks must pay to borrow money on deposit at the Fed. This is what savers, who are sick and tired of being paid virtually nothing on their CDs and money market accounts, have been waiting for. Based on the minutes and what Fed governors have said in the past, the earliest we'd expect to see higher rates would be next spring, like March or April.

Is it time to cancel your cable TV service? Or at least threaten to?

More consumers are canceling their cable television service or at least threatening to do so, a gratifying phone call that will result in your cable company offering all sorts of discounts. But cheaper rates weren't enough to keep writer Nat Worden from cutting the cord, and she suspects "we’ll reach a tipping point in the not-too-distant future at which most consumers will decide the Internet is an adequate medium for serving all their entertainment and information needs and traditional pay-TV subscriptions are no longer necessary or relevant."

SECOND THOUGHTS: Although I still have cable TV, I've considered ditching it for years now. Only sports and beer have stopped me. But just this week I had to call my cable company and demand that my $25-a-month discount be renewed for another year. That lowers my bill for TV and Internet (including equipment but not taxes and fees) from $110 to $85 a month. I can live with that. At least for now. Yet I think Worden and Interest.com Contributing Editor Jen Miller, who dropped cable TV last fall, made smart choices. It's a conversation every family looking for ways to cut costs and save more ought to have.

Foreign buyers bid up prices on homes they rarely use

New York City condos have become the investment of choice for wealthy foreigners looking for a place to park lots of rubles, yuan and reals. Not only have they created unwinnable price wars for city dwellers who can't pay cash for the typical million-dollar Manhattan unit, the new owners seldom use their upscale new digs. The Census Bureau estimates that 30% of all apartments in the quadrant from 49th to 70th Streets between Fifth and Park are vacant at least 10 months a year.

SECOND THOUGHTS: Although we have lots of ideas about how to crush all-cash buyers, they may not be enough to trump off-shore competitors such as these. Since 2008, roughly 30% of sales in pricey Manhattan developments have been to buyers who listed an international address — typically from China, Russia and Latin America — or were bought in the name of a corporate entity, a maneuver often employed by foreign purchasers. What's even worse is that The Nation says New York real estate has "become a magnet for the world's dirty money … US authorities don’t put up many roadblocks for foreigners who want to launder money through American real estate."

288,000 new jobs: Dow 17,000 launches holiday weekend with a bang

A better than expected jobs report pushed the Dow Jones Industrial Average above 17,000 for the first time ever on July 3. The record close came after the Labor Department said the economy added 288,000 jobs in June, causing the unemployment rate to fall to 6.1% — the lowest it's been since September 2008. That's the month the Wall Street investment bank Lehman Brothers failed, setting off the worst financial crisis since the Great Depression.

SECOND THOUGHTS: There's now growing evidence that the robust recovery we've been waiting five long years for has finally arrived. Over the past 12 months, the economy has added nearly 2.5 million jobs, or an average of 208,000 a month. That's the fastest year-over-year pace since 2006. "Since February, this has now become a textbook jobs expansion," Patrick O'Keefe, director of economic research at the consultancy CohnReznick, told the Associated Press. "It is both broad and accelerating." And the most exciting trend of all is that more than half the jobs the economy has added so far this year pay better than the average hourly wage of $24.45. That was not the case when the recovery was just limping along.

Is your retirement savings keeping up with the Joneses?

Putnam Investments, one of the largest administrators of 401(k) plans, is offering customers a new way to measure the progress of their retirement savings. It's introduced a tool on its online statements that allows users to see exactly how their savings rank against other Putnam account holders who are similar in age, income and gender. Then, using projections, it models how their numbers would change if they set more money aside from their paycheck — and allows them to make the change in a few clicks. Putnam refers to it as its “Joneses Tool,” as in “Keeping up with.”

T-Mobile accused of adding bogus charges to bills

Time to take a closer look at your T-Mobile bill. The government has accused the wireless carrier of tacking unauthorized charges from other companies onto customer bills. The Federal Trade Commission says T-Mobile profited from the scheme by charging for text message subscriptions to celebrity gossip and horoscope services users didn't sign up for. The typical cost: $9.99 per month.

Pay full price? Not at these stores

According to data that deal site DealScience.com ran for MarketWatch, the average major retailer releases just over one new coupon each week. But some stores crank out coupons far more often than that. Like once a day. Or, in the most extreme cases, three times a day. Those retailers provide so many discounts, so often, that it makes no sense to pay full price when you shop there. So always look for discounts before buying at Sears, Macy's, Sally Beauty Supply, Jewelry.com and Gap.

Markets soar in second quarter, boosting retirement accounts

Go check the balances in your 401(k) plans and IRAs. You'll like what you see. The nation's stock markets ended the second quarter on a tear, with the S&P 500 and Nasdaq Composite indexes closing out a sixth straight quarter of gains — the longest such streak in more than 14 years. (The Dow closed up for the fifth time out of the last six quarters.) The utility industry, surprisingly enough, drove the spring surge.

SECOND THOUGHTS: After last year's big 30% gain in the S&P, you might have thought the bull market would run out of steam in 2014. (I certainly did.) But the index, which tracks the share prices of the nation's largest companies, has closed at a record high an astounding 22 times so far this year. A recent Reuters poll showed market participants expect the S&P 500 to hit 2,000 for the first time before year end. That milestone would mark a gain of about 8.2 percent from 2013.

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